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About the Mondial Assistance Group
How to Contact Us

About the Mondial Assistance Group

Mondial Assistance (Asia) Pte Ltd in Singapore is part of the world's largest assistance and travel insurance group, the Mondial Assistance Group.

Created in 2000, Mondial Assistance Group is the result of the successful integration of Swiss-based Elvia Travel Insurance and France's SACNAS-Mondial Assistance, two companies with 75 years of cumulative expertise in travel insurance and service solutions.

Over 200 million individuals world-wide benefit from the Mondial Assistance Group's services each year, which provide reassurance and assistance 24 hours a day, 365 days a year.

The Mondial Assistance Group, which has been expanding internationally for the past 50 years, now includes a staff of nearly 10,230 employees, scanning five continents, working in 28 countries. With an international network including 180 correspondents and 400,000 service providers, the Mondial Assistance Group provides 1 intervention every 2 seconds around the world.

How to Contact Us

Insurance Sales & General Inquiries                                                                                                 

For any General Enquiries, please call +65 6327 2210

Mon – Fri, 09:00 – 17:30 (Singapore Time)

E-mail: travelsales@mondial-assistance.com.sg

Emergency Assistance & Claims Handling                                                                                      

For Claims Enquiries, please call +65 6327 2215

Mon – Fri, 09:00 – 17:30 (Singapore Time)

E-mail: claims@mondial-assistance.com.sg

For 24 hour Emergency Assistance, please call +65 6327 2215

(Reverse call for those outside Singapore)